Question
I am a therapists/counsellor and want to register with you.
Answer
If you are a therapists or counsellor and wish to register with us, please locate "Resigter " found in the links at thte top our home page or click the link here. A full set of instructions will take you easily through the registration process.
category: therapists
Question
What if my session connections fails
Answer
Our system will reconnect you automatically. You will be given full training on how to use the system once you have registered with us and this will include how to overcome any technical difficulties.
category:
therapists
Question
I need to cancel an appointment
Answer
You will be able to reschedule a pre-booked appointment by editing it within your profile page with 24 hours notice.
category: therapists
Question
Will you store my credit card details on your server
Answer
No we do not store credit card details on our server, Your payment details will only be required for use in our merchant cart via Pay Pal so that we can send payment to you for all your booked sessions with clients.
category: therapists
Question
Will I be reminded that I have a session booked?
Answer
Yes our system will send you out a reminder a few days prior to your booked sessions. however we urge you to make a note of the sessions book and be ready to begin your session at least 10 minutes prior to the start time.
category: therapists
Question
Can I make notes on my therapy?
Answer
Yes we provide a note taking area which will be displayed in front of you during your video call . You can either save these notes or delete them at the end of the session.
category: therapists